Privacy Policy

Introduction

Raven Vermitha ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This policy sets out the types of personal data we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

Information We Collect

We may collect the following categories of information:

• Contact information — such as name, email address, phone number, and mailing address provided when you submit an enquiry or request access to our services.
• Account information — details provided when registering for or using any client area, including login credentials and preferences.
• Technical data — IP address, browser type, device identifiers, operating system, and general usage data collected automatically through cookies and similar technologies.
• Communications — records of correspondence between you and Raven Vermitha, including support requests and feedback.

How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services
• Responding to enquiries, support requests, and other communications
• Personalising and improving the content and functionality of our website
• Sending administrative updates, service notices, and, where you have consented, marketing communications
• Monitoring usage patterns to detect, prevent, and address technical issues or fraudulent activity
• Complying with applicable legal and regulatory obligations

Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights and freedoms.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse site traffic, and understand how visitors interact with our content. You can control cookie preferences through your browser settings; disabling cookies may affect certain features of the website.

Sharing of Information

We do not sell personal data. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations
• Professional advisers, including legal and financial consultants, where necessary
• Regulatory or governmental authorities where required by law
• A successor entity in connection with a merger, acquisition, or sale of business assets

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Retention periods will vary depending on the nature of the information and the purpose for which it was collected.

Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Where personal data is transferred outside of your country of residence, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, which may include the right to access, correct, delete, restrict, or object to the processing of your information, as well as the right to data portability and to withdraw consent at any time. To exercise any of these rights, please contact us using the details provided on our Contact page.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us so that we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.